Keep your customers.
Increase their value.
Our AI analyzes each customer behavior, detects departure signals and intervenes automatically at the right time. Result: +20-50% customer lifetime value.
How our retention pipeline works
Detection & RFM Segmentation
Identify at-risk customers before it's too late
RFM Analysis
Automatic segmentation based on 3 key dimensions.
- Recency: last order
- Frequency: order count
- Monetary: total value
- 16 configurable parameters
Churn Score
AI prediction of departure risk, from 0 (loyal) to 1 (churning).
- Email behavioral analysis
- Engagement decline detection
- Configurable thresholds per business
- Automatic alert on critical threshold
Smart Segments
Your customers automatically classified by risk level.
- VIP: high value, loyal
- At risk: departure signals
- Dormant: inactive 60+ days
- Lost: inactive 120+ days
Personalized Interventions
AI proposes, you approve — never any action without your control
Retention Email
Retention Offer
Win-Back
Numbers & Benchmarks
Verified sources — Harvard Business Review, Bain & Company, McKinsey
5-7x
The cost of acquiring a new customer vs retaining an existing customer
Source: Bain & Company25-95%
The profit increase when retention improves by just 5%
Source: Harvard Business Review60-70%
The probability of selling to existing customer vs 5-20% for a prospect
Source: Marketing MetricsStop losing your best customers
Every departing customer represents months of lost marketing investment. Our AI detects them and intervenes before it's too late.