E-commerce

E-commerce Automations

1h 45min
8 lessons

Connect your store, automate post-purchase flows, and segment customers by behavior to maximize revenue.

1 Connecting Your Store 15 min

The foundation of e-commerce automation is a proper store connection that syncs customers, orders, and products.

Store Connection Setup

Setup Steps

Settings> Integrations> Shopify/WooCommerce. Install the app and authorize data sync.

Data Synced

  • Customers - Email, name, purchase history
  • Orders - Items, totals, dates, status
  • Products - Catalog for recommendations
2 Post-Purchase Flow 15 min

What happens after the sale is just as important as the sale itself. Build loyalty with thoughtful follow-up.

Email Sequence Timeline

Recommended Sequence

Day 0: Order confirmation. Day 2: Shipping update. Day 7: Usage tips. Day 14: Review request. Day 30: Cross-sell.

3 Abandoned Cart Recovery 12 min

Recover 10-15% of abandoned carts with a well-timed sequence.

Recovery Email Strategy

Best Practice

Email 1 (1 hour): Reminder. Email 2 (24 hours): Social proof. Email 3 (48 hours): Incentive if needed.

4 Browse Abandonment 10 min

Capture interest before the cart. Email visitors who viewed products but didn't add to cart.

5 Purchase-Based Segments 12 min

Segment customers by what they buy, how much they spend, and how often they return.

Key Segments

  • First-time buyers - Need nurturing to convert
  • Repeat customers - Your VIPs, reward them
  • High AOV - Premium product candidates
  • At-risk - Haven't purchased in 60+ days
6 Product Recommendations 12 min

Use purchase history to recommend relevant products and increase average order value.

7 Win-Back Campaigns 10 min

Re-engage customers who haven't purchased in 60-90 days with targeted offers.

8 Revenue Attribution 12 min

Track which automations drive the most revenue and optimize accordingly.

Tracking Revenue

In the Dashboard

Go to Analytics> Revenue Attribution. Filter by automation to see revenue per flow.

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